How do I add past jobs?
Go to your career wallet and click on the + in the top right corner. That [...]
What if some of the information is correct and some is incorrect?
Reach out to us at support@werkx.com and we will be glad to help.
What if the information is not correct?
Reach out to us at support@werkx.com if you see anything that is incorrect and we will [...]
How do I confirm the information is correct?
You will have the opportunity to review the information that we gathered and confirm that it [...]
Why is nothing showing up even though I connected with Truv?
When you get an email notification that your employment check is done, revisit your career wallet [...]
How long will it take to confirm my education?
We try to verify education as quickly as possible. Sometimes this is immediate, while other times, [...]
Why is my education pending?
Your education will be pending until we have your graduation confirmed. Sometimes this is immediate, while [...]
Are you sure my current employer won’t be notified?
Truv has built their platform on privacy and security. All information they retrieve is encrypted and [...]
What if I’m currently unemployed?
You can add any previous employers using the payroll platform that was used at that company.
What about my previous jobs?
We encourage you to try to add as many previous employers as you can. If you [...]
